Duration : 70Hrs
Qualification : Plus two and Above
Fortunately, the days are gone in which the end users were mysterious beings that hardly anyone from the development department ever met. But since it’s still not a matter of course that software professionals have the real end user in mind when the end user is meant, the question should be allowed: What is an end user? Or rather: What is he not?
An end user is the person for whom an application has been designed and developed. In the context of enterprise software, the end user is thus the person who performs business tasks using functions of this application for which this application has been created.
Perhaps to make the definition clearer, it would help to also define what an end user is not. The end user is not the same as the customer and is also not the developer of the application, the person who installs the application, or the system administrator.
Sometimes the short form user is used instead of end user. However, I prefer the latter as the short form canlead to misunderstandings.Users of the application are in fact also its developers and the subject matter experts, for example consultants or business experts. A developer coding new functions for the application will surely use the application to test these functions, and a business expert who checks the scope of an application before buying it is also using the application. If you were to ask them whether they use the application on a regular basis, their answer will probably be yes. Therefore, I recommend not to swallow the little word “end” and to always use it in conjunction with the term “user.”